Delivering Exceptional Customer Experiences
We are seeking a talented and enthusiastic customer service representative to join our team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.
* You will be responsible for providing expert guidance and support to customers, ensuring that they find the right products and services to meet their needs.
* You will be up-to-date with the latest gadgets and services, enabling you to offer informed solutions to customers.
* You will work collaboratively with your team to achieve sales targets and KPIs, while maintaining a high level of customer satisfaction.
Key Skills and Qualifications
* Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
* A solution-oriented approach, with a passion for learning and developing new skills.
* A strong desire to achieve sales targets and KPIs, with a focus on delivering exceptional customer experiences.
* The ability to work effectively in a fast-paced environment, with a can-do attitude and resilience under pressure.
Benefits
* An hourly rate of $25.00 per hour, with junior rates applying for those under 20 years of age.
* Penalty rates apply for weekday hours worked after 6 PM, Saturday hours, Sunday hours, and public holidays.
* Plus 12% Superannuation and 10% Variable Remuneration.
* The first 2 months guaranteed, with flexible working hours and a supportive approach to parental leave.
* Generous discounts on Telstra services and exclusive offers with over 240 brands and partners.
Why Join Us?
* We offer a dynamic and inclusive culture, where everyone's unique perspective is valued and respected.
* We provide training and career growth opportunities, with access to over 17,000 learning programs with LinkedIn Learning.
* We believe in recognizing and rewarding outstanding performance, with monthly performance rewards and a range of recognition programs.