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Cluster - business manager our vet point cook

Geelong
OurVet Pty
Pub Chef
Posted: 25 April
Offer description

HAPPY, HEALTHY PETS – Family‐owned small animal clinic network

At Our Vet, we're not your typical veterinary clinic, we're an independent family‐owned network. We've built a supportive and welcoming environment where professionalism mixes with fun, teamwork, and a genuine love of animals. Our team is passionate about pets, dedicated to our clients, and always ready to support each other. Every detail of our clinics is designed with optimal pet care in mind, because we know just how important pets are to their families.

At Our Vet, you get the best of both worlds – the structure and support of an established network, with the freedom to shape your clinic your way. No corporate templates, no ownership headaches– just the autonomy to make your mark and the support to help you succeed.

Our clinics are co‐located within our high‐foot‐traffic PetO specialty retail stores. A family‐run Australian business, PetO was created in 2007 and has recently gone through a successful phase of expansion. This partnership provides our clients easy access to trusted pet care, grooming and retail under one roof. You are not just part of a team; you are part of a family.

We're looking for an experienced and motivated leader to step into a Cluster Manager position, supporting our clinics in Point Cook, Geelong and Melton. Flexibility to work across all clinics within your allocated cluster is essential.

This is a hands‐on leadership role designed to strengthen collaboration, consistency, and performance across clinics, while continuing to build strong, engaged teams and delivering exceptional patient care.

You will work closely with Business Managers and clinic teams, acting as a key connection point between clinics and the wider leadership group.

YOUR IMPACT

* Provide hands‐on leadership support to Business Managers and clinic teams across your cluster
* Act as a key point of connection between clinics and the wider Our Vet leadership team
* Support operational consistency, problem‐solving and best‐practice sharing
* Assist with decision support, performance insights and collaborative planning
* Strengthen clinic culture by fostering alignment, engagement and shared purpose
* Continue to role‐model Our Vet values, standards and ways of working

WHAT'S ON OFFER

* Competitive hourly rate with performance incentives
* Autonomy to influence and shape multiple clinics
* Ongoing leadership development and mentoring
* Support from a highly engaged and collaborative leadership team
* Staff discounts across PetO (retail & grooming) and Our Vet brands
* Work‐life balance with no Sundays, public holidays, or after‐hours requirements
* Birthday leave – celebrate your day, on us!
* A supportive, family‐oriented culture that values both personal and professional growth
* Convenient location with ample parking onsite.
* Ongoing training and career growth with the backing of a national brand.

APPLICATIONS

To be successful in this role, you should have:

* Proven experience as a Veterinary Business Manager or similar leadership role
* 5+ years' experience in clinic as a Senior Vet Nurse in small animal medicine
* Experience managing clinic performance: including P&L, rostering, and operations
* Excellent communication, organisation, and problem‐solving skills
* The drive to foster a supportive and positive clinic environment
* A genuine passion for developing people and improving clinic outcomes

For a confidential discussion about the role, contact Laura, Talent Acquisition Lead, on 0450 777 378.

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