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Service operations manager

Karratha
beBeeService
Posted: 13 December
Offer description

Our organization is seeking a highly skilled and experienced Service Execution Leader to join our team. This exciting role will see you overseeing various aspects of service execution, ensuring seamless delivery of results-driven solutions.

Key Responsibilities:


Yard, Inventory & Stock Management

* Conduct thorough inspections and preparations for pipes, including cleaning, onshore preparation, and return processes.
* Facilitate regular stock counts and implement effective inventory management strategies to address inaccuracies promptly.
* Verify tube inventory by tracking movements in the system, identifying deviations, and performing reconciliation activities.
* Maintain yard stock in accordance with Quality Management requirements, prioritizing safe storage and accurate accounting of stock levels.
* Monitor customer stock levels, conduct physical checks at ports and warehouses, and consolidate information with the service base.
* Report all stock movements, release notes, and inbound shipments accurately and timely to Account Managers.
* Identify and detail all materials (pipes and tools) required for customer operations, sharing this information with the service base to support shipping plans.


Logistics & Material Handling

* Plan and execute the loading and unloading of associated goods, optimizing time and resources.
* Analyze the loading/unloading program, verifying priorities to ensure efficient operations.
* Prepare and issue operative documents to facilitate the loading/unloading of resources at the rig.
* Support return activity after customer operation through information sharing with the service base.


Third-Party & Service Provider Management

* Assist in managing third-party companies and service providers required to carry out operations, ensuring adherence to customer and quality requirements.
* Implement plans and engage with selected service providers.
* Ensure that internal teams and service providers meet required quality standards.


Quality, Health, Safety & Environment (QHSE)

* Take ownership of QHSE compliance for the entire facility, promoting a safe and environmentally sound working environment.
* Maintain the yard in accordance with relevant legislation and regulations, ensuring a safe working environment.
* Ensure compliance with safety registers and prepare incident reports in liaison with relevant parties.
* Conduct and record safety observations to drive continuous improvement.
* Report quality and process deviations/faults to Supervisors or Management as required.


Equipment & Maintenance

* Address maintenance-related matters for plant and equipment, ensuring smooth operations.
* Plan and execute maintenance activities for inventory, minimizing downtime.
* Maintain loaders/forklifts to ensure safe working requirements are met.


Invoice Management & Control

* Manage the invoicing process by assisting customers during the issuance of documents (invoices, debit/credit notes), providing correct information, and revising the invoice flow.
* Issue relevant controls and reports for each invoicing operation.
* Verify the material register in applicable systems.

If you have the necessary skills and experience to excel in this challenging role, please submit your application or contact your local HR representative for more information.

We appreciate your interest in this opportunity.

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