Job Title: Housing Support Specialists
Organisation Overview:
Centacare Community Services has been working in partnership with the community and all levels of Government for over 50 years. With a large workforce and numerous service sites, they touch the lives of thousands of people every year.
The Role:
We are seeking experienced Housing Support Specialists to join our Emergency Housing team based in Hervey Bay on a full-time basis. You will be responsible for delivering a holistic, individualised approach to supporting clients.
Key Responsibilities:
* Conduct thorough initial assessments for new clients entering the program and develop customised case plans.
* Continuously review and track progress and adapt case plans to align with evolving needs and client goals.
* Provide timely crisis support and referrals for appropriate support services.
* Collaborate with real estate personnel to advocate for client's housing stability.
* Oversee ten residential properties, including inspections and entry/exit reports.
* Liaise with external agencies, including Police, Child Safety, Corrections, Public Guardian, Youth Justice, and schools.
* Ensure coordinated, wraparound support for every client.
* Encourage life skills through chore charts, budgeting sessions, and daily structure.
* Assess when to handle matters internally vs. when to engage specialist services.
Required Skills and Qualifications:
* Qualifications in Mental Health, Social Work, or Community Services preferred.
* Previous experience working with people who are experiencing homelessness or are at risk of homelessness.
* Demonstrated understanding of the complex needs of marginalised people and the ability to effectively support clients with these needs.
* Proven experience in case management, ideally with vulnerable or high-needs populations.
* Strong crisis management and conflict resolution skills.
* Understanding of trauma-informed care and client-centred practice.
* Familiarity with property management within a social services context is an advantage.
* Ability to obtain and maintain relevant certifications and clearances.
Benefits:
This is a unique opportunity to work for a values-based organisation and make a difference in Queensland. In addition to a competitive remuneration package, you will be part of an organisation that truly values their employees and provides people-focused care to our clients.
Additional Information:
The organisation is committed to maintaining a safe and healthy environment for children and vulnerable adults. They conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults.
Keyword: Housing