Practice Manager (or Senior Clinical Coordinator stepping up)
The Ruthy Clinic is a modern, growth-focused dental and facial aesthetics clinic in Launceston. We are seeking a Practice Manager, and we are open to applications from:
* Experienced Practice Managers, and
* Senior Clinical Coordinators / Clinical Operations Coordinators ready to step into a practice management role (ideally with some team leadership experience).
This role is suited to someone who thrives on structure, accountability, and building high-performing teams — while maintaining an excellent patient experience.
About the Role
As Practice Manager, you will oversee the day-to-day operations of the clinic and play a key role in driving efficiency, patient flow, and team performance. You'll work closely with the practice leadership team to ensure the clinic runs smoothly, consistently, and profitably.
Responsibilities will include:
* Managing daily clinic operations and ensuring workflows run efficiently
* Team leadership, rostering, performance support, and staff coordination
* Optimising throughput, appointment book structure, and chair utilisation
* Supporting recruitment, onboarding, and team development
* KPI tracking and performance reporting (production, utilisation, conversion, retention)
* Systems and process improvement across front-of-house and clinical support
* Billing oversight, claims systems, and financial administration support
* Supplier and stock management systems
* Supporting compliance, governance, and operational quality standards
* Maintaining a patient experience that aligns with the clinic's values and standards
About You
We are looking for someone who is:
* Highly organised, reliable, and calm under pressure
* Confident leading people and setting expectations
* Comfortable working with KPIs and running a performance-focused clinic
* Strong in communication, problem-solving, and operational execution
* Proactive and solutions-oriented, with an eye for process improvement
* Committed to high patient care and clinic standards
Experience we're looking for:
Experienced Practice Managers
OR
Senior Clinical Coordinators / Clinical Operations Coordinators with:
* Strong operational skill and clinical workflow understanding
* Experience coordinating teams (DAs/reception/clinical support)
* Readiness to step into broader management responsibilities
Dental industry experience is strongly preferred.
What We Offer
* A key leadership role in a modern, growing clinic
* A supportive workplace with clear expectations and professional standards
* The opportunity to shape systems, culture, and performance
* Competitive remuneration based on experience
* A clinic that values accountability, quality, and continuous improvement
How to Apply
Please apply via SEEK with:
* Your CV
* A short cover letter outlining your relevant experience and availability
* If applying as a Senior Clinical Coordinator: include why you're ready to step into a Practice Manager role