Job Title: IT Manager
Are you a seasoned IT professional seeking new challenges? We are looking for an experienced IT Manager to lead our corporate IT services team.
This is a fantastic opportunity to leverage your technical expertise and leadership skills to drive business growth, improve efficiency, and create value in the organization.
We are looking for someone with:
* At least 5 years of experience in managing corporate IT services, including planning, installation, and maintenance of computing equipment, networks, and voice communications systems.
* Hands-on, high energy, and a good team player with excellent communication and interpersonal skills.
The successful candidate will be responsible for:
Key Duties & Responsibilities
* Leading a team of IT officers with expertise in Computers, Networks, VOIP, Disaster Recovery, Business Continuity Planning, Cloud services, etc.
* Defining and negotiating service level agreements to balance performance, reliability, and costs, setting appropriate expectations for local IT services.
* Ensuring the availability, reliability, performance, and security of the corporate infrastructure, including networks, servers, PCs, and voice communications, to meet organizational and business needs.
* Maintaining an efficient Configuration Management Database (CMDB) for asset management.
* Project management experience with international exposure; PMP or Prince2 certification preferred.
* Experience working in matrix organizations, coordinating internal and vendor teams while adhering to timelines, quality standards, and budgets.
* Engaging end-users and business leaders by articulating value propositions and promoting change.
* Strong business acumen, customer-facing skills, and effective communication skills.
* Driving solution or product rationalization and applying standardization across multiple locations.
* Fostering effective collaboration with stakeholders across various teams within the organization.