Key Player in Parts Equipment Support
Job Description:
* Support customers from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.
* Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.
* Promote additional products through sales incentive programs, contributing to the growth of our parts business.
* Handle customer complaints professionally, ensuring swift resolutions while maintaining successful business relationships.
To succeed in this role, you'll need at least two years' experience in a customer service position within a fast-paced environment, along with strong sales, negotiation, and communication skills, a focus on delivering customer satisfaction, and proficiency in Microsoft Office.
Requirements:
* Customer Service Experience: 2+ years
* Sales, Negotiation, and Communication Skills
* Proficiency in Microsoft Office
What We Offer:
* Extensive Training and Development Opportunities
* A Collaborative Environment Focused on Customer Satisfaction
* A Stable and Supportive Work Schedule (Part-time, Monday to Friday)
* The Opportunity to Build and Maintain Strong Relationships with Customers and Colleagues
We are a leading provider of innovative solutions for the outdoor environment. Our workplace is founded on ideals where people and performance are valued equally, ethics are a way of life, and relationships thrive on trust and respect.