As the Store Manager at Dr Martens Chermside. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world‐class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast‐paced, high‐impact retail environment.
The Role & Responsibilities
* Drive store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
* Motivate and inspire the team to deliver outstanding results in sales and customer experience
* Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
* Manage rosters and wage spend in line with company targets and operational efficiency
* Coach and mentor team members, driving high morale, ongoing training, and succession planning
* Oversee stock levels, store organisation, shrinkage control, and operational excellence
Qualifications
* Previous experience as an Assistant Store Manager, or supervisor in a high‐volume retail environment
* Proven ability to lead a team and deliver strong results in sales and KPIs
* A proactive, hands‐on leader with a 'Make it Happen' mindset
* Strong communication skills and a passion for coaching others
* Operational know‐how across stock management and visual merchandising
* A genuine enthusiasm for customer experience and working with a premium product
Benefits
* Work-Life Balance: Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work life balance
* Career Growth: Extensive training and development programs to support your growth
* Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, UGG, Dickies, Glue & many more
* Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that supports and drives innovation and progression
* Employee Perks: Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance
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