Overview Principal Engineer, Runtime Engine And Search. We are face of Pega. Our aim is to provide world class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with best colleagues and customers across the globe. Picture Yourself at Pega Pega is changing the way the world builds software. In this role you will work with the Principal Technical Solutions Engineer (PTSE) who collaborates with Pegasystems staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle. What You\'ll Do at Pega You will contribute your technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers meet their business needs. Who You Are Should be ready to work in Support coverage in 24x7 rotational shifts including night shifts (4 days working model) Strong analytical and problem-solving skills. Bachelors or master’s degree in computer science and Engineering or equivalent Ability to identify, propose and implement solutions and ability to work in a flexible, team environment Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict Proven ability to interact directly with customers at all levels Demonstrated customer-facing skills including expectation management, communication skills, information management Demonstrated effective oral and written communication skills, including poise in pressure situations Good to have: Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience would be an added advantage What You've Accomplished 5 years of experience in a technical role involving Java, J2EE expertise and databases programming experience. 4 years of experience as a Java, J2EE software developer 2 years of experience as a J2EE servers administrator and J2EE server software products support with exposure to database concepts and administration Demonstrated ability to successfully interact in technical discussions. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay bonus incentive, employee equity in the company Legal and Compliance As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant\'s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice Employee Polygraph Protection Act Rights By providing a password, you will become a Pega Digital Community Member and be able to track your application status Upload your resume Required, allowed file types are DOC, DOCX, PDF, TXT (2MB max) J-18808-Ljbffr