Job Overview
The Aps3 Participant Support Officer role involves undertaking procedural tasks, administrative support and operational duties, including basic analysis activities.
Main Responsibilities:
* Providing counter and reception support services
* Resolving customer enquiries and offering information or referrals to relevant services
* Coordinating appointments using office facilities
* Undertaking research and investigation tasks, preparing reports and correspondence
* Data entry and ensuring follow-up actions are completed
* Receiving and recording complaints and feedback in business systems
About the Role
This position requires Australian Citizenship. The successful candidate will have the opportunity to work in a dynamic environment and contribute to various projects.
Skills and Qualifications
Applicants should possess strong analytical skills, effective communication skills, and the ability to work in a team environment.
Benefits
This role offers a unique opportunity to develop skills and gain experience in a fast-paced environment.