Customer Experience Specialist
We are seeking a skilled Customer Experience Specialist to join our team.
* This is a customer-facing role that involves delivering quality experiences for our customers.
About the Role:
This specialist will be responsible for identifying suitable products and services, providing banking options, and delivering exceptional customer experiences.
* The successful candidate will support customers with account opening, lending, and banking transactions.
* Demonstrate digital banking capabilities.
* Provide gold-class customer service.
Responsibilities:
The Customer Experience Specialist will be required to:
* Support customers in achieving their financial goals.
* Deliver tailored solutions to meet customer needs.
* Develop strong relationships with customers.
What We Offer:
In return for your hard work and dedication, you can expect:
* Tailored career development programs.
* Upskilling and mobility opportunities.
* Access to banking services discounts.
* Extensive benefits and offers on travel, fitness, events, and technology.
* Variety of leave benefits.
Culture:
We foster a culture of equity and respect, promoting diversity and inclusion. Our goal is to create an environment where all colleagues feel valued and appreciated for being their authentic selves.