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Food & beverage sales coordinator

Melbourne
Accor Hotels
Sales Coordinator
Posted: 20h ago
Offer description

Job Description The Food and Beverage Sales Coordinator is to provide administrative support to the respective F&B Sales Team Leaders i.e. Assistant Director of F&B, F&B Sales Manager, Assistant F&B Sales Manager and F&B Sales Executive including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner.Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.Primary ResponsibilitiesPerform general office duties such as filing, sending emails and making bookings.Prepare sales related documents throughout the sales process (e.g,. proposals, contracts)Gather materials and assemble information for inquiries about our F&B Outlets.Answer guests questions about property facilities/servicesServe as point of contact for clients and communicate with them by phone and email to respond to questions and requests.Maintains adequate stock of all sales materials as suited to required quantities.Organises and coordinate meetings, conferences and travel arrangements.Ad-Hoc Projects ChampionAssists and supports in ad-hoc projects assigned by respective F&B Sales team leaders.Involvement in Wider Job Function Actions / RelationshipsParticipates in training activities to improve knowledge and skills.Follows guidelines provided in employee handbook.Understands emergency procedures, health and safety requirements.Maintains collaborative working relationships with colleagues, supervisors and managers.Contributes to the hotel's Corporate Social Responsibility and sustainabilityefforts.Upholds the Accor Values in the work nature, increasing stakeholders' interest.Performs any other duties and responsibilities that may be assigned. Qualifications Candidate ProfileKnowledge and ExperienceMinimum Diploma or equivalent.Minimum of 1 year of relevant experience in the hotel industry preferably in Singapore.Strong working knowledge of Microsoft Office.CompetenciesClient / people oriented.Displays initiative.Committed.Team player / builder.Reliable.Independent.Good organisational skills.Ability to work under pressure.Flexible and adaptable to long working hours.Ability to prioritise work tasks and has a sense of urgency.IT Savvy and well versed with systems. Additional Information Benefits of Joining Raffles Hotel Singapore5-day Work Week.Duty Meals are provided.Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.Flexible Benefit - Dental/Optical/Vacation Expenses/Children's Education.Medical and Wellness Benefit.Comprehensive Insurance Coverage.Local/Overseas Career Development & Growth Opportunities.Holistic Learning and Development Opportunities.

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