Customer Experience Specialist
Are you ready to bring joy to customers and create a warm atmosphere? Do you have a passion for candles and a knack for delivering exceptional experiences?
We are seeking a Customer Experience Specialist to join our team. As a key member of our store's success, your mission will be to ignite joy in every customer who walks through our doors.
* Shine bright and consistently deliver perfect customer experiences, leaving customers satisfied.
* Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
* Work your magic with visual merchandising, turning our store into a sanctuary of style and inspiration.
* Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
* Keep our store visually enticing for our customers.
* Collaborate with your colleagues to create a harmonious work environment.
About You:
* A passion for exceeding customer expectations and creating unforgettable experiences.
* Be a team player who embraces cooperation.
* Ignite your motivation with a can-do attitude, always ready to go the extra mile.
* Committed to continuous improvement and eager to learn and grow.
* Bring energy and positivity to your work, making every customer interaction a delight.
Benefits:
* Enjoy a generous team member discount on our range of candles and homewares.
* Participate in our monthly bonus program and ignite your passion further.
* Work in a supportive environment that nurtures growth and development.
* 'Start here, go anywhere' – We believe in providing an environment where your career can shine.