Add expected salary to your profile for insights
We are seeking an experienced, professional and friendly Medical Receptionist to join our busy family-owned medical clinic in a full-time capacity. The successful candidate will be the first point of contact for patients and visitors, providing excellent customer service while managing reception duties and supporting the smooth operation of our growing practice. This role can be fast-paced and high pressure at times, requiring resilience, adaptability and a proactive approach.
Key Responsibilities
Greet patients and visitors in a professional, welcoming manner.
Answer incoming phone calls, manage enquiries and schedule appointments.
Register new patients and update patient details accurately in clinic software.
Manage appointment bookings, recalls and reminders.
Process billing, Medicare, Workcover, TAC and private health claims.
Collect payments and issue receipts.
Assist with correspondence, emails and document preparation as required.
Maintain patient confidentiality at all times in line with privacy and health regulations.
Support clinical staff with administrative needs.
Ensure the reception and waiting areas are tidy and presentable.
Follow clinic policies, procedures and health/safety guidelines.
Skills and Attributes:
Experience with Medical Director (advantageous)
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Professional, empathetic and patient focused manner.
Ability to work effectively under pressure in a busy fast-growing environment.
High level of accuracy and attention to detail.
Ability to handle sensitive and confidential information.
Multitasking and problem-solving skills.
Flexibility and adaptability as the practice continues to grow.
What We Offer:
Supportive and professional team environment
Training and development opportunities.
The opportunity to work in a family owned/orientated clinic and contribute to patient care and well-being.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a medical receptionist?
Do you have customer service experience?
Do you have experience in administration?
To help rapid track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
What can I earn as a Medical Receptionist
#J-18808-Ljbffr
📌 Medical Receptionist
🏢 Goulburn River Group Practice
📍 Seymour