Overview
Customer Service Manager in Training
at Drakes Supermarkets, North Lakes. The successful applicant will receive training with the goal of progressing into a management role, leading and overseeing the day-to-day operations of the customer service department.
What We Offer You
10% staff and family discount across all Drakes stores
Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
In-depth onboarding and career progression opportunities
Company funded retail management qualifications and first aid qualifications
Vehicle leasing opportunities
About This Opportunity
Our North Lakes store is currently seeking motivated and hard working candidates to join our supermarkets as a customer service manager in training. The successful applicant will be given the necessary training and skills required to eventually progress into a management role, leading and overseeing the day-to-day operations of the customer service department.
Responsibilities / What You'll Demonstrate
Significant front end and POS knowledge
Unparalleled commitment to customer service
Experience in leading and managing teams
Accurate team rostering
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Ability to liaise with both team members and management
Ordering and cost control expertise
Strong leadership and delegation skills
Ability to coach, train and performance manage team members
Commitment to work health and safety standards
To Succeed Within Our Organisation
Display a passion for customer service and express a positive "can do" attitude
Problem solve
Lead by example
Motivate a team
Communicate effectively with management, team members, customers and external stakeholders
Seniority level
Internship
Employment type
Full-time
Job function
Other
Retail Groceries
Refer to the job posting for details on location and updates. This description retains the original content and context without adding new information.
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