Job Summary
We are seeking a skilled IT professional to join our team as an Audio Visual Technician.
The successful candidate will be responsible for providing onsite support and technology services to a major corporate customer, including the back-end support of internal systems and setup of meeting rooms and audio-visual infrastructure.
* Serve as the primary onsite AV support for a major corporate customer.
* Provide real-time troubleshooting and proactive issue resolution.
* Perform regular system health checks and preventative maintenance.
* Assist users with AV system operations, ensuring seamless meeting experiences
Key Responsibilities:
* Install, configure, and maintain complex audio-visual systems.
* Perform routine maintenance tasks, such as software updates and hardware repairs.
* Collaborate with cross-functional teams to identify and resolve technical issues.
* Develop and implement efficient solutions to improve system performance and reduce downtime.
Requirements:
* Strong background in IT support or IT infrastructure.
* Excellent knowledge of MS Teams and ability to set up meeting rooms.
* Experience working with Cisco products and technology on the back end.
* Ability to assist with events and provide technical expertise.
* Familiarity with ITIL framework.
* Excellent communication and client-facing skills.
What We Offer:
* Competitive salary package.
* Opportunities for career growth and development.
* Collaborative and dynamic work environment.