Administrative Support Role
We are seeking a reliable and motivated individual to provide critical support to our team of therapists as well as delivering administrative support to the wider organisation.
About The Opportunity
This role involves providing administration support to therapists across the organisation, managing the therapy schedule, switchboard management, and reception services.
You will also be responsible for administrative tasks including data entry, mail duties, printing, filing and binding, managing room and resource bookings, assisting therapists in travel and accommodation bookings, and processing HICAPS and Medicare refunds.
Key Responsibilities
* Provide administration support to therapists across the organisation.
* Manage the therapy schedule, including booking and cancelling appointments as required.
* Switchboard management and reception services.
* Administrative tasks including data entry, mail duties, printing, filing and binding.
* Manage room and resource bookings.
* Assist therapists in travel and accommodation bookings.
* Process HICAPS and Medicare refunds.
* Prioritise tasks set by therapists, supervisors, and other stakeholders.
About You
* Excellent written and verbal communication skills.
* Proficient time management and organisational skills.
* Able to work independently and as part of a team.
* Commitment to building and maintaining positive relationships with internal and external stakeholders.
* Maintain a positive, respectful, and professional attitude at all times.
Essential Requirements
* Qualifications and/or relevant experience in a related discipline.
* NDIS Worker Screening Check.
* Current Working with Children Check for paid employment.
* NDIS Worker Orientation Module completion certificate.
* Current Driver's Licence.
Why This Role?
* Meaningful work – Contribute to an organisation making a real difference in people's lives.
* Career development – Access ongoing training and professional growth opportunities.
* Supportive culture – Work within a diverse, inclusive, and passionate team.
* Benefits – Salary packaging options, Employee Assistance Program, corporate health and fitness membership, health insurance discounts, and a focus on health and wellbeing.