**About us**
**Your day to day**
As part of our Concierge team, no two days are ever the same as a Porter.
Our talented team of Porters provide a warm welcome that begins a memorable experience for our guests to the sincere farewell on departure, you are well and truly the heart of our hotel. This is an active front of house position involving logging requests, assisting guests with luggage, organising transportation, valet parking and and fulfilling a variety of other needs the guests may have.
This is a busy and wide-ranging guest facing roles with connection to all departments across the Hotel. Your personal presentation and ability to take ownership and resolve any issue or request which will be the key to creating a seamless, luxury experience for our guests.
Our Concierge team is supportive and will provide plenty of training, mentoring and coaching opportunities for you to excel in these roles.
If this sounds like you, we would love to hear from you!
**What we need from you**
- Ability to work in guest facing role, you enjoy working with the public and in a team environment
- Excellent attention to detail & commitment to high standards - we are a Luxury Hotel experience
- Ability to lift, push and pull large objects up to 23kgs
- Valid unrestricted Driver's License is required
- You must meet the legal requirements to live & work in Australia
- Experience in a similar role within Hotel or Guest Service is preferred but not essential
**What we offer
📌 Porter
🏢 InterContinental
📍 Melbourne