**Job Description:**
We are seeking a warm and welcoming individual to join our team as a Front Office Receptionist. As the first point of contact for guests, you will play a vital role in delivering exceptional customer service and ensuring their stay with us is memorable.
The successful candidate will be responsible for processing guest check-ins and outs, accurately using the park booking system to make reservations and manage accounts. You will also coordinate with the Housekeeping team to track readiness of accommodation, supply guests with information regarding property and local areas of interest, and complete day-to-day office administration tasks.
**Required Skills and Qualifications:**
* Previous Front Office experience within the hospitality industry.
* Passionate about delivering exceptional Guest experience.
* Proficient computer skills, including knowledge of RMS.
* Excellent communication and interpersonal skills.
* Ability to handle cash transactions accurately.
* Strong organizational skills and attention to detail.
* Enthusiastic and positive attitude.
* Flexibility to work weekends, public holidays, and evenings as needed.
* Current drivers license essential.
**Benefits:**
* Discounted accommodation at over 300 G'day Group holiday parks nationally.
* Discounts with our G'day Rewards Partners.
* Service recognition awards.
* Access to Employee Assistance Program.
* Internal promotions and opportunities.
**Important Note:** Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required. This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.