Service Delivery Manager
A leading consulting firm is seeking a Service Delivery Manager for The Skills Academy in Western Australia. This role involves leading the operational strategy and performance of a learning managed service, overseeing design and implementation of service processes, and serving as the key client contact.
The ideal candidate will have strong leadership experience, a deep understanding of service management, and a proven success in client-facing roles. This full-time position is tailored for candidates at the mid-senior level, focusing on project management and operational excellence.