Accor Coffs Harbour, New South Wales, AustraliaOverviewBreakFree Aanuka Beach Resort is a hidden gem located on the picturesque beachfront of Coffs Harbour.
The tropical style resort offers two, three and four bedroom villas along with two award winning restaurants and a landscape that lends itself to bespoke weddings and events.
In your down time enjoy this slice of paradise by exploring the lush rainforests, waterfalls or taking a quick five minute drive to the iconic landmark the Big Banana.PurposeAs a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay.
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.Casual loading on all hourly rates!
Base rate of $26.70.
With Loadings: Monday - Friday $33.38ph, Saturday $40.05ph, Sunday $46.73ph and Public Holidays $66.75ph.ResponsibilitiesRoll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-outConfidant in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success storiesPromote hotel amenities and services by having a deep understanding of products and offeringsBe the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledgeDisplay proficiency in accurately handling reservations and managing guest accountsSkills And ExperienceInnovative approach to exceeding customer service expectationsSkilled at collaborating within teams, as well as working independentlyProven ability to multi task and thrive under pressure, supported by strong organisational and time management skillsProficiency in both written and verbal communicationPrevious experience in hotel front desk operations is a valuable assetCapable of embracing a versatile rotating schedule, including nights, overnights, weekends, and public holidaysAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerEveryone has a story and we want to learn yours.
We invite you to APPLY NOW.
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đź“Ś Guest Service Agent
🏢 Accor
đź“Ť Coffs Harbour