What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Annual Fixed Remuneration: $64,915.20 per year. Junior Rates apply for those under 20 years of age. Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays. 12% superannuation included.
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks of paid parental leave; Telstra Extra Day Off; gender affirmation leave; Cultural Leave; Blood Donor Leave; and ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with the Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave – do it your way.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
* Great Communication Skills: Natural at connecting with people and making their day better.
* Solution-Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: Can-do attitude, even when things get busy.
* Customer-Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we'll teach you the rest.
Equal Opportunity Statement
Telstra welcomes applications from people of all backgrounds, abilities, and experiences. We strive to create a workplace where everyone is respected, valued, and can thrive.
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