Position Overview
* Part - Time Position
* Guaranteed base earnings
* Paths for career progression with a trusted national brand
About the Role
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Busselton Administration Team is seeking a passionate, customer service focused Administration 2IC to join them in delivering Great Service, Always! to their customers.
As a 2IC, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.
Success Criteria
* Have a passion for retail
* Be highly motivated and results driven person with outstanding customer service and communication skills
* Enjoy working in a team environment
Qualifications and Experience
* Excellent communication skills in both verbal and written English
* To be highly organised and possess great time management skills
* Have the ability to work under pressure, assist coaching, lead and motivate an enthusiastic team
* Assist administration manager in tasks including creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting.
* Must be motivated and have a great eye for detail
* Able to work with minimal supervision
* Competent computer skills with advanced knowledge in Excel and Word
* Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
* Enthusiasm and willingness to learn with a "can do" attitude
* Have the ability to prioritise workload and meet deadlines
* Flexibility across retail trading hours including weekends, public holidays and late night trades
Benefits
* Generous staff discounts
* Harvey Norman is a strong advocate of career progression with a wide support network for professional development
* An environment where good performance is recognised and rewarded
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