Crystalbrook Kingsley has transformed Newcastle's former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come.
The Role
You will curate the hotel experience for our guests by:
1. Achieving and exceeding guest hygiene standards.
2. Ensuring presentation of the hotel is high standard in both cleanliness and presentation.
3. Cleaning all general areas including bathrooms and replenishing amenities to the highest quality and efficiency.
4. Ensuring rooms are of the high standard in both cleanliness and presentation.
5. Cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms and replenishing amenities to the highest quality and efficiency.
6. Responding to guest requests for amenities or additional items in a timely manner.
About You
Your many talents will include:
1. Experience of housekeeping operations within a hotel is preferred but not essential.
2. Excellent organisation and time management skills, with strong and clear communication skills.
3. Strong attention to detail in cleaning and presentation.
4. Committed to delivering excellent service & meeting quality standards.
5. The ability to work independently and as part of a team.
The Benefits
You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:
1. A market leading 50% F&B discount across all venues.
2. $99 room rates and a generous friends and family discount.
3. Lifestyle benefits including extra leave and earth advocacy days.
4. Green future - we are committed to enhanced sustainability practices.
5. Dedicated Internal Mobility Programme and reward scheme.
6. Online learning, career enhancement and development plans.
7. Personalised employee support network.
8. Regular service recognition and team events.
Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and internationally.
Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you
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