Job Summary
Barrack Lane Medical Centre has the opportunity for an IT assistant/administrator to join our friendly, supportive and professional team.
The role will involve working at both Barrack Lane and our branch surgery at Stoke Park.
This is a very busy, interesting and rewarding job working full-time Monday to Friday.
As an IT assistant/administrator you will be responsible for helping our IT Lead provide IT support to the practice.
Main duties of the job
- Assist in ensuring all IT, telephony and CCTV monitoring equipment across both sites.
- Liaise with the NHS IT service desk.
- Set up new user login details.
- Reset passwords.
- Maintain practice website.
- Provide reports as required.
- Other troubleshooting duties.
This is an extremely important role within the surgery as every member of staff relies on IT to be able to do their job.
About Us
Barrack Lane is a busy practice in the town centre of Ipswich, Suffolk.
We have a practice population of over 20,000 patients.
The practice is based on two sites, the main surgery in the centre of the town, and a branch surgery at Stoke Park.
Our clinical team is made up of GP partners, salaried GPs, advanced nurse practitioners, advanced care practitioners, dietician, paramedics, physicians associate, pharmacists, pharmacy technicians and a practice nursing team and HCAs. This team is supported by a strong administrative, coding and care-navigating team.
Barrack Lane is part of a PCN (Primary Care Network) with Ivry Street Medical Centre, in Ipswich, and the two practices cover a population of 32,000 patients.
The PCN allows the practices to share resources and offer an enhanced service to our patients.
The PCN employs care co-ordinators and social prescribers to work with patients, especially our vulnerable patients, to help them to access the best care.
Details
Date posted: 17 September 2025
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Full-time
Reference number: 28992
Job locations: 1 Barrack Ln, Ipswich, Suffolk, IP1 3NQ
Job Description
Job responsibilities: If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
- Essential: Excellent written and communication skills.
- Essential: Previous NHS experience is essential, primary care experience is desirable.
- The ability to work calmly and efficiently in a fast paced setting, working well under pressure.
- The need to maintain confidentiality at all times.
- A high level of attention to detail.
- Excellent IT skills.
- The ability to work flexibly to cover colleagues' holidays and occasional sickness.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Employer details
Employer name: Primary Care Careers
Address: 1 Barrack Ln, Ipswich, Suffolk, IP1 3NQ
Employer's website:
#J-18808-Ljbffr
Required Skill Profession
General Hr