Job Opportunity
We are seeking an experienced Claims Officer to manage end-to-end claims, with a focus on Property Claims.
Key Responsibilities
* Deliver Exceptional Claims Service by determining proper policy coverage, investigating, evaluating, and negotiating assigned cases.
* Manage both Commercial and Domestic Claims, with a primary focus on Property Claims.
About the Role
This is a permanent, full-time role with hybrid working arrangements. We are looking for a solution-focused individual who prioritizes customer experience at every point of contact.
What We Offer
* Flexible Working Arrangements for work-life balance
* Opportunity to be part of a dynamic team in the insurance industry
* Competitive Remuneration Package
* Access to various benefits, including flexible leave, superannuation matching, income protection insurance, and more
Requirements
* Previous property insurance claims experience
* Strong Customer Service Skills, with ability to build rapport over the phone and handle varying customer expectations and demands
* Empathetic approach to dealing with customers, with excellent time-management skills