Venue Support Officer – Commercial Hotel (Full-time)
Positive food, good drinks and positive people – what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub's story.
A day in the life of a Venue Support Officer
* Completion of all financial reconciliations as required including maintaining point of sale registers
* Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records
* Manage stock control and stocktakes within the Venue as well as identify and highlight cash and stock variances
* Ensure all VISA obligations are met and managed for team members in the ALH systems
* Reviewing all venue generated reports and providing feedback to key team members
* Assist Management Team in achieving expected audit results as well as compliance and loss prevention
About You
* You provide outstanding customer service with enquiries via phone, email and face to face
* You understand the importance of privacy & confidentiality with sensitive information
* You maintain the administration area in a well organised and professional manner at all times
* You support the Venue team with service on the floor during peak times of trade
* You attend and contribute your insights in team meetings
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