About Our Store Leadership Role
As a senior retail leader, you'll drive overall store success by delivering exceptional customer experiences, fostering high-performing teams, and driving sales and profitability.
* Lead a passionate and professional team to deliver outstanding customer service and sales results
* Drive sales performance and exceed store KPIs through effective strategies and coaching
* Cultivate the skills and careers of your team members through mentorship and development opportunities
* Elevate visual merchandising and stock management to enhance store appeal and efficiency
* Create a store culture that embodies our brand values and aesthetic
To succeed in this role, you'll need:
* A proven track record of managing a fashion or lifestyle retail store (at least 1–3 years)
* A strong grasp of sales targets, KPIs, and retail operations principles
* A natural leadership style with a focus on collaboration, coaching, and accountability
* A passion for styling, tailoring, and premium customer service
* Strong problem-solving skills and attention to detail
The ideal candidate will thrive in a dynamic, values-led environment that offers:
* A culture of teamwork, sustainability, and career progression
* A generous wardrobe allowance and staff discount
* Ongoing onboarding, product training, and leadership development
* Opportunities to grow their career with a premium Australian brand
* Monthly bonuses, sales incentives, and recognition programs