Primary Details
Time Type: Full time
Worker Type: Employee
* Open to all QBE office locations nationally
* 12-month fixed term contracts
* Hybrid role, Happy to talk flexible working
The opportunity
We are looking for experienced Claims Officer's to join our catastrophe claims team, managing end-to-end property claims from major events such as hail, cyclones, storms, floods, and bushfires. This hybrid role offers the chance to work autonomously while being part of a fast‐paced, supportive team that values resilience, trust, and a strong work ethic.
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.
Your new role
* Manage end-to-end catastrophe claims across events such as hail, cyclones, storms, floods, and bushfires.
* Apply case management expertise to assess, process, and resolve claims efficiently and empathetically.
* Handle property claims with accuracy and compliance, ensuring timely and fair outcomes for customers impacted by catastrophic events.
* Operate independently in a hybrid environment while contributing to a high-performing, collaborative team.
* Demonstrate resilience and sound judgement in a fast‐paced, high-pressure setting.
* Uphold behavioural standards and foster trust through clear communication and ethical decision‐making.
About You
* Experienced within property claims case management, domestic or commercial.
* Quick to adapt and thrive in fast‐paced, dynamic environments.
* Demonstrates resilience and a strong work ethic when managing complex claims.
* Confident working independently while contributing positively to team outcomes.
* Committed to integrity, accountability, and clear, professional communication.
Benefits
* Hybrid Working – a mix of working from home and in the office to enhance your work/life balance.
* Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
* 18 weeks' gender‐equal flexible leave for all new parents, including paid super.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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