Senior Infrastructure Specialist - GPC Asia Pacific - Full Time
Overview
Senior Infrastructure Specialist role with an iconic global brand, based in Rowville. You will manage, maintain, and support an enterprise environment to ensure the availability of services for GPC Asia Pacific support offices, warehouses, and a network of stores across Australia, New Zealand and China.
This hands-on role requires a self-motivated individual who can work independently while upholding the values of Genuine Parts Company (GPC). The successful candidate will demonstrate initiative, accountability and a commitment to delivering exceptional customer service across multiple technology domains to support operations, project work, and service levels.
What you’ll be doing
- Provide technical expertise for core infrastructure, including but not limited to: M365, InTune, AVD/W365, Windows Server OS, Active Directory & AAD, Remote Desktop Services, Identity Access Management Platforms, SAN Storage & Backup Solutions.
Key Responsibilities
- Manage and proactively maintain systems and services managed by the Infrastructure support team.
- Help produce appropriate infrastructure designs and technical specifications in line with defined processes to support the development of new and improved systems.
- Coordinate execution of project tasks with support from Technical Leads and Project Managers.
- Provide technical expertise for core infrastructure listed in role requirements.
- Manage and proactively maintain all responsible systems.
- Conduct training and mentoring programs for junior team members and ensure documentation is accurate and well maintained.
- Deliver weekly system reports to Infrastructure Manager.
- Adhere to Infrastructure policies and processes (e.g., Change Management) and identify potential IT risks, reporting accordingly.
- Follow ITIL-based ITSM practices and ensure incidents, problems and service requests are managed to agreed service levels.
- Support the organization in accordance with GPC Asia Pacific procedures and policies.
- Liaise with internal staff to ensure high satisfaction of services.
- Create and maintain corporate knowledge base articles.
- Rostered on-call program for supporting BAU and project activities.
What you’ll need
- 3+ years supporting Cloud Infrastructure Solutions, Integrations & Migrations (e.g., Azure, GCP, AWS).
- 5+ years’ experience with Microsoft enterprise setting supporting core systems (e.g., M365, Azure AD, SCCM/InTune, Active Directory, AVD, Windows Server ).
- 5+ years’ experience supporting a virtualization setting (e.g., VMware).
- 5+ years’ experience supporting enterprise patching & security systems.
- 5+ years’ experience configuring and maintaining backup and SAN storage solutions.
- Robust ability to coordinate and prioritize infrastructure activities and support requests.
- Proficient in time and priority management and in translating technical issues into understandable business language.
Core Competencies
- Process driven and focused on service improvement.
- Professional attitude and presentation.
- Ability to form and maintain positive and productive working relationships.
- Positive, can-do attitude with the ability to work autonomously or in a team.
- Inspires self and team members to deliver Genuine Service moments.
- Lead by personal example and uphold company values.
- Ownership and accountability for tasks.
Looking after you
- Staff discounts across the GPC Asia Pacific group of Companies.
- Employee assistance program.
- A highly safety-conscious work environment.
- Parental leave top-up allowance and other support for working parents.
- Paid volunteer leave to support community and charitable activities.
GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific, one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. With over 8,000 team members in Asia Pacific and 60k+ globally, Genuine Parts Company offers opportunities to grow. Learn more at
Send your CV to our Careers Team by clicking APPLY!
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📌 Senior Infrastructure Specialist - GPC Asia Pacific - Full Time
🏢 GPC Asia Pacific
📍 Melbourne