Solution Architect - Contact Centre The role A great opportunity for a seasoned Contact Centre Architect to own the technical delivery of a major enterprise re-platforming programme. Executive-backed, high visibility, and well underway. You will be the specialist in a team of senior architects, bringing deep platform knowledge to how these systems connect, migrate seamlessly, and decommission effectively. What you will do Own the contact centre architecture across the full migration lifecycle Design integration, cut-over, and stabilisation strategy Drive decommissioning Operate with full autonomy - identify gaps and bridge them proactively Confident presenting and articulating decisions at senior governance forums What You Need Hands-on experience with Genesys or Amazon Connect - both is a strong advantage Enterprise-scale contact centre migration experience A strong understanding of the technical complexity of moving networks at enterprise scale Comfortable presenting to senior stakeholders and governance forums Location: Melbourne (Hybrid) Term: 6 months initially Daily rate: 1100.00 including Super If this sounds like you, please apply within.