Lead Payroll. Support People. Drive Excellence.
At Medical & Aged Care Group (MACG), we know that getting payroll right matters. It means our people are supported, valued, and able to focus on what matters most — delivering exceptional care to our residents.
Reporting directly to the CFO, this is a hands‐on senior payroll officer role with strong visibility, where you will mentor and support a payroll team, contribute to continuous improvement, and play a key role in enhancing payroll systems and processes (including Humanforce).
If you want a role where your payroll expertise and leadership come together — this is it.
About MACG
Medical & Aged Care Group (MACG) is a family‐owned and operated healthcare organisation delivering high‐quality aged care services across Victoria.
We are proud of a culture built on respect, accountability and compassion, where support teams play a critical role in enabling frontline care.
Why You'll Love This Role
* Senior payroll leadership role reporting directly to the CFO
* Guide, mentor and support a payroll coordination team
* Play a key role in payroll process improvement and efficiency
* Opportunity to contribute to Humanforce implementation and optimisation
* Partner closely with HR, Finance and operational leaders
* Work in a values‐driven organisation making a real difference
* Supportive, collaborative and down‐to‐earth team culture
* Genuine opportunity to influence how payroll is delivered
About the Role
As Senior Payroll Officer, you will take ownership of key payroll operations across multiple aged care homes, ensuring employees are paid accurately, on time, and in line with Awards, Enterprise Agreements and legislation.
You will be a key senior point of contact within the payroll function, supporting the Payroll Coordinators through mentoring, guidance and knowledge sharing, while also contributing to continuous improvement and system optimisation initiatives.
This is a role for someone who enjoys being close to the detail, confident in complex payroll environments, and motivated by improving how things are done.
Key Responsibilities
* Support end‐to‐end payroll processing across multiple sites
* Ensure accuracy and compliance with Awards, EBA and legislation
* Maintain payroll data, employee changes and leave records
* Support payroll reporting, audits and data integrityRespond to payroll queries from employees and managers
* Work closely with HR, Finance and Rostering teams
* Guide, mentor and support Payroll Coordinators
* Contribute to payroll system improvements and efficiencies
* Support implementation and optimisation of Humanforce
* Help ensure payroll runs smoothly, accurately and on time
About You
You are a confident and experienced payroll professional who takes pride in accuracy, service and leadership. You enjoy supporting others, solving problems and improving systems in a fast‐paced environment.
You will bring:
* 5+ years' end‐to‐end payroll experience (essential)
* Strong knowledge of Awards, EBA and payroll legislation (essential)
* Strong Excel and payroll systems capability (essential)
* High attention to detail and strong problem‐solving skills
* Leadership, mentoring or coaching experience (essential)
* Confident stakeholder communication skills
* Ability to manage competing deadlines
Highly regarded:
* Residential Aged Care payroll experience
* Experience with Humanforce or Employee Connect
* Exposure to payroll system implementation or improvement projects
What We Offer
* Competitive salary + Super
* Leave loading
* Parental leave benefits
* Employee discounts
* EAP support
* Leadership exposure with CFO reporting line
* Learning and development opportunities
* Stable, purpose‐driven organisation
* Flexible working arrangements after probation
Our Values:
At MACG, our values guide everything we do:
* Compassion
* Integrity
* Dignity
* Diversity
* Accountability
* Family
* Respect
If you're looking for a senior payroll role where your expertise is valued, your leadership is trusted and your work genuinely supports people every day — we'd love to hear from you.
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