Overview
Pearl Flight Centre, a subsidiary of the Paspaley Pearling Group, is expanding and seeking a full-time (and casual) FBO Operations Officer to join our team in Darwin, Northern Territory. As the Northern Territory's premier Fixed Base Operator (FBO), we provide professional ground handling services to a diverse range of aircraft, from high-capacity turboprops to luxury business jets. Our clients include private, charter, military, medical, general aviation, and commercial operators, both scheduled and ad-hoc. This is an exciting opportunity to work in a dynamic aviation environment supporting diverse aircraft operations while delivering exceptional service to flight crews and passengers. We are looking for someone with a positive, can-do attitude who enjoys being part of a supportive team and takes pride in delivering high standards of service in a fast-paced aviation environment. This is a hands-on operational role that combines flight coordination, customer service, and aircraft ground handling, suited to someone who enjoys working both behind the desk coordinating flight operations and out on the apron supporting aircraft movements.
Why Join Us?
At Pearl Flight Centre, we recognise that our people are key to our success. We are committed to creating a supportive workplace where employees feel valued, challenged, and part of a strong team culture.
What You'll Enjoy:
Ongoing training and professional development supported by engaged leadership
A welcoming team environment that values collaboration, community, and a bit of light-hearted banter
A supportive workplace culture that genuinely cares about its people
Staff discounts on Paspaley Pearls and other group benefits
The opportunity to work in a unique aviation environment supporting diverse aircraft operations
Key Responsibilities
* Plan and coordinate ad-hoc and contract flight operation
* Liaise with internal teams, clients, suppliers, and government agencies
* Coordinate flight set-up, including third-party services such as fuel, catering, and ground support
* Receive and dispatch aircraft while performing ground handling duties
* Assist flight crew with operational requirements
* Escort passengers and manage baggage handling
* Assist with aircraft preparation and passenger check-in
* Maintain high standards of cleanliness and service across facilities, vehicles, and ground support equipment
* Support the safe and efficient operation of the FBO environment
Operational Availability
Pearl Flight Centre operates 24 hours a day. Team members will participate in a shared on-call roster outside normal working hours to support scheduled operations, medical flights, diversion flights, and customer enquiries.
About You – Essential Skills & Attributes
* Previous aviation experience, ideally within FBO or ground handling operations
* Strong understanding of airport ground operations and airside safety procedure
* Professional presentation with a strong appreciation for first impressions
* Excellent communication skills and the ability to engage professionally with clients, crew, and authorities
* Strong organisational and time management skills with the ability to prioritise tasks effectively
* A proactive, hands-on approach with strong problem-solving abilities
* A positive, can-do attitude and willingness to support the team wherever required
* A collaborative team player who contributes to a respectful and supportive workplace culture
* Flexible and reliable with the ability to work varied hours
* Comfortable working in high-pressure operational environments
* Strong customer service focus with a commitment to delivering exceptional service
* Advanced computer literacy
* Ability to obtain and maintain an ASIC (Aviation Security Identification Card) and ADA (Authority to Drive Airside)
* Current Australian Driver's Licence
Highly Regarded (Desirable, but Not Essential)
* Dangerous Goods (DG) Certificate
* First Aid Certificate
* Human Factors Training
* Aircraft Radio Telephone Operator Certificate
* DAMP Awareness Training Certificate
* ASIC (Aviation Security Identification Card)
* ADA (Authority to Drive Airside)
Compliance Notes
All candidates must meet Civil Aviation Safety Regulations Part 99 regarding drug and alcohol testing and must be eligible for an Aviation Security Identification Card (ASIC) throughout employment.
Applicants must be Australian Citizens or Permanent Residents.
Ready to Apply?
If you are passionate about aviation and enjoy working in a fast-paced front-line airport environment, we would love to hear from you.
Please apply now or submit your resume and cover letter to:
**********@pearlflightcentre.com.au
For further information about this position, please contact: +61 424 441 ***
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