Position Purpose:
Location: paranaple arts centre, Devonport
Employment Type: Part-Time 30 hours per fortnight
Classification: Level 3
Salary: $65,034 pro rata ($32.91 per hour) + superannuation
Devonport City Council is seeking a Part-Time Customer Service Officer to join our team at the paranaple arts centre. This role would be perfect for someone passionate about delivering exceptional customer experiences and promoting local tourism and cultural activities.
The incumbent will work 30 hours per fortnight working a shared/split roster including weekend work. Hours will generally be 9:00am – 2:30pm with a 30-minute unpaid lunch break, with the exception on Wednesdays and Saturday, hours will be 8:45am to 2:15pm. Schedule as follows: Week 1 – Wednesday, Friday, Saturday; Week 2 – Monday Wednesday and Thursday.
Key Responsibilities:
* Provide friendly and professional customer service to visitors and patrons.
* Sell tourism products, tickets, and retail items.
* Support box office operations, including bookings and ticketing.
* Promote exhibitions, programs, and cultural events.
* Process financial transactions accurately and maintain daily balances.
What We're Looking For:
* Strong communication and customer service skills.
* Administration, computing, and cash handling experience.
* Knowledge of Devonport and Tasmania's tourism offerings.
* Ability to work independently and as part of a team.
* Flexibility in working hours and willingness to adapt.
Essential Checks: National Police Record Check and Working with Vulnerable People Check.
Desirable: Certificate III in Business or Marketing, First Aid Certificate, and experience with reservation systems.
What We Offer:
* Recharge with 5 weeks annual leave per annum
* Up to 3 weeks personal leave
* Fitness passport – subsidised health and well-being membership (nominated gyms/swimming pools)
* Access to Councils employee assistance and health and well-being program
* Access to Training and Development opportunities
* Salary sacrifice opportunities
Join us and help create memorable experiences for our community and visitors We lead with ambition for a thriving Devonport – DEDICATION | CHAMPION | PIONEER
Applications Close:
Sunday, 4 January 2026
Human Resources Contact:
Jodi Cowan on