Planning Administration Officer
As Planning Administration Officer, you'll play an important behind‐the‐scenes role supporting both Statutory and Strategic Planning teams. From maintaining accurate planning records and registers to assisting with public notices and customer enquiries, your work will help ensure planning services are delivered professionally, efficiently and in accordance with legislative requirements.
This is a great opportunity for an organised and detail‐focused administration professional who enjoys working in a compliance‐driven environment and contributing to meaningful community outcomes.
Key aspects of the role
* Planning systems and records management – Administer planning application records, permits and online systems to ensure documentation is accurate, up to date and compliant with legislative and Council requirements. Maintain the Public Planning Register and support document control processes to uphold transparency and data integrity.
* Financial and reporting support – Monitor planning-related invoicing and outstanding payments, working collaboratively with Finance to support accurate revenue collection. Assist in collating planning statistics and contributing to monthly reporting to support performance monitoring and informed decision‐making.
* Customer and stakeholder support – Respond to written and telephone planning enquiries with professionalism and clarity. Liaise with planners and internal stakeholders to ensure accurate information is provided and enquiries are resolved in a timely manner.
* Statutory documentation and coordination – Prepare public notices, formal correspondence and statutory documentation in line with legislative requirements and procedural timeframes. Support workflow coordination by maintaining awareness of planner workloads and contributing to continuous improvement initiatives.
What we're looking for
We're seeking a proactive and organised administration professional who takes pride in accuracy, confidentiality and high‐quality customer service. You'll be comfortable working within established procedures while exercising sound judgement and escalating matters appropriately.
The successful candidate will demonstrate
* Experience providing administrative support within a statutory or compliance‐driven environment.
* Ability to manage competing priorities and meet deadlines with strong attention to detail.
* Well‐developed communication skills and the ability to provide clear advice on processes and procedures.
* Strong technical skills across business systems and document management platforms.
* Integrity, risk awareness and a commitment to maintaining confidentiality and transparency.
Relevant qualifications and/or demonstrated experience in business administration, along with proficiency in Microsoft Office systems, will be highly regarded.
Why join us
* Career Development – Ongoing learning, mentoring and progression opportunities.
* Leave Entitlements – Generous and flexible leave to support work‐life balance.
* Flexible Work Options – Where applicable, enjoy adaptable hours and flexible work arrangements.
* Health & Wellbeing – Access to Fitness Passport, EAP and other wellness initiatives.
Prior to commencement, the successful applicant will be required to provide the following
* A copy of a recent National Police Check (less than 3 months).
* A current driver's licence and evidence of eligibility to work in Australia must be provided prior to commencement.
If applicable, evidence regarding right to work in Australia will need to be presented.
Enquiries
Team Leader Statutory Planning – Kath Oswald – 0435 276 190 – koswald@wodonga.vic.gov.au
Applications close
Sunday 29th March 2026 11:59pm
This position may be filled prior to the closing date if an exceptional applicant is identified.
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