Software Developer & Application Support Specialist
The Australian Wine Research Institute (AWRI) is the grape and wine industry’s own research organisation, supporting a sustainable and successful industry through world-class research, practical solutions and knowledge transfer.
At AWRI, our values guide everything we do:
- Excellence – delivering results that matter
- Integrity – acting with honesty, accountability and rigour
- Passion – celebrating achievements, creativity and continuous learning
About the role
We are seeking a motivated and versatile Software Developer & Application Support Specialist to join our team. This role combines hands-on software development with application support in laboratory and regulated environments.
This is a rare opportunity to enter the Laboratory Information Management Systems (LIMS) industry, a sector experiencing strong demand and a significant skills shortage. By joining us, you’ll not only strengthen your current skills in SQL, Python, and BI tools, but also gain specialist expertise in LabWare LIMS—a highly sought-after, stable career path with excellent long-term prospects.
You will receive comprehensive LabWare configuration and scripting training, along with ongoing mentoring from experienced external consultants, ensuring you are supported at every stage of your development.
Key responsibilities include:
- Design, develop, and maintain software applications with a focus on reliability and maintainability.
- Provide application support, troubleshooting, and root cause analysis for laboratory and enterprise software systems.
- Ensure all software activities work smoothly with Computer Systems Validation (CSV) processes, such as change control management.
- Develop and support system interfaces and integration across laboratory and enterprise systems.
- Build and extend business intelligence (BI) dashboards and reporting solutions to deliver actionable insights.
- Collaborate with laboratory staff, IT teams, and external consultants to deliver high-quality solutions.
- Make everyone’s life easier & help the company run smoother.
- Upholding food safety, WHS, and AWRI project management standards
About you
To be successful, you will bring:
- Proven experience in software design and development.
- Robust knowledge of SQL Server (queries, stored procedures, optimization).
- Understanding of change control in regulated environments.
- Familiarity with Computer Systems Validation (CSV).
- Experience working in or supporting laboratory environments.
- Programming experience, ideally in Python.
- Proficiency with dashboarding and reporting tools (e.g., Power BI, Tableau, or equivalent).
- Experience with or interest in LabWare LIMS (training provided).
- Knowledge of GLP, ISO 17025, and regulatory compliance.
- API development and system integration experience.
- Exposure to food and beverage or commercial laboratory industries.
What success looks like (KPIs & outcomes):
- Deliver reliable, well-documented software solutions on time and to specification.
- Maintain high system uptime and responsiveness for LIMS and related applications.
- Resolve application support issues within agreed response times and achieve positive user feedback.
- Provide accurate, timely BI dashboards and reports to support decision-making.
- Ensure 100% compliance with CSV, GLP, and audit requirements.
- Drive continuous improvements that reduce manual processes and enhance efficiency.
Why work with us?
AWRI is more than a workplace – it’s a community. As an employer of choice, we support your professional and personal growth with:
- Flexibility: 35-hour work week + support to balance work and life
- Wellbeing: Employee Assistance Program (staff & families), subsidised Yoga/Pilates, and group training sessions
- Perks: Free social club membership or Entertainment Book subscription
- Salary packaging: Boost your take-home pay as a not-for-profit employee
- Hybrid work: Remote working available for this position
How to apply
A full position description is available at: www.awri.com.au/about_the_awri/people/careers
To be considered for the role you are required to submit a CV/Resume and a Cover letter addressing the Key Responsibilities from the position description.
#J-18808-Ljbffr
📌 Software Developer & Application Support Specialist
🏢 The Australian Wine Research Institute
📍 South Australia