Administration Assistant – Wollongong & Fairy Meadow
Sunyata Psychology | Full-time (Part-time considered) | Onsite
Sunyata Psychology is a Wollongong-based practice offering compassionate, evidence-based therapy for children, adolescents and adults. Our team provides individual therapy and psychological assessments across two locations (and growing into allied health).
We're now looking for a reliable administration assistant who wants to be part of that.
A few things to know upfront
This role is fully onsite across our Wollongong and Fairy Meadow locations.
Shifts run Monday to Friday, 8:30 am – 4:30 pm.
We're primarily looking for someone full-time, though part-time may be considered for the right candidate.
What you'll be doing
You'll be helping keep a busy practice running smoothly by managing appointments and clinician schedules, answering phones, welcoming clients, processing billing (Medicare, DVA, NDIS, private health), and handling cancellations and waitlists. You'll also assist with compliance tasks, system improvements, general operations and keeping the clinics tidy and professional.
What we're looking for
* Experience in healthcare administration (e.g., psychology, allied health, GP, dental or similar)
* Minimum 6-12 months healthcare administration experience required
* Familiarity with Halaxy (Halaxy experience preferred, though training will be provided for suitable candidates)
* Current driver's licence and reliable transport
* Organised and calm under pressure
* A genuine willingness to help with colleagues, clinicians and clients alike
* Working with Children Check
It would be a bonus if you have multi-site experience, have worked on audits or accreditation processes for GPs/Dental, or have been in a senior admin role before.
For the right person, there is scope to grow into a lead admin role.
What we're like
We're a team that takes the work seriously without taking ourselves too seriously. We value kindness, accountability and people who take pride in doing good work. Capable people here are trusted and given room to move.
Salary is competitive and based on your experience.
To apply
Send through your resume and a short cover letter covering:
* Your administration and/or healthcare experience
* Systems you've used
* Why does this type of role suit you
* Your availability to start
We look forward to hearing from you.