Company Description
Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. TThe lodge offers 48 rooms, 20 eco-tents, 5 villas, and a 300-site campground, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.
Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bining, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program.
We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities.
You must have the legal right to work in Australia to be considered for this role.
Reporting to the General Manager, you will coordinate daily operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and Tours. You will drive team success, ensure guest satisfaction, maintain high standards, and support all aspects of lodge life. This full-time, seasonal contract (November–March), has strong potential to become ongoing. On-site accommodation is provided.
Job Description
* Lead, motivate, and develop teams across all departments.
* Ensure smooth day-to-day lodge and tour operations.
* Drive guest satisfaction, service quality, and problem resolution.
* Oversee budgets, reporting, WHS, and environmental compliance.
* Foster a positive and inclusive culture for live-in team members.
* Support and relieve the General Manager as required.
Qualifications
Essential Qualifications
* Proven leadership experience in hospitality or tourism (hotel, resort, lodge, or high-volume operation).
* Demonstrated ability to lead and develop diverse teams across multiple departments.
* Strong focus on guest experience, service quality, and operational results.
* RSA certification and understanding of WHS and workplace safety.
* Financial and business acumen; confident with budgets and reports.
* Experience using PMS (Opera, MICROS) and POS systems.
* Excellent communication and interpersonal skills, respectful of all cultures.
* Ability to work and live remotely with flexible rostering (nights, weekends, public holidays).
* Full, valid driver's licence.
Desirable
* Experience managing in remote or regional locations.
* First Aid or Emergency Management certification.
* Experience working with Indigenous communities or supporting diversity programs.
* LR (Light Rigid) licence.
Additional Information
Cooinda Lodge Kakadu, offers a unique opportunity to work in one of Australia's most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.
What we offer ?
* Competitive salary and housing
* Staff meals, Accor global discounts, and wellbeing programs
* A chance to live and work in Australia's spectacular Top End
* Clear progression pathway to full Operations Manager
* Career development and promotion pathways with Accor