About the Role
Century 21 Australia is seeking a driven and commercially minded State Director to support, grow and strengthen our South Australian network.
Reporting to the Chief Operating Officer, this role is responsible for the performance, engagement and growth of franchised offices across SA. You will act as the key relationship manager, providing strategic guidance, performance coaching and operational support, while also driving network expansion through franchise sales.
Candidates must have a minimum of 1-3 years of real estate industry experience.
Key Responsibilities
Franchise Performance & Support
Manage and support a portfolio of franchised offices across South Australia
Conduct regular in-person and virtual business reviews
Monitor key performance metrics including GCI, listings, conversion and growth
Deliver coaching and tailored business strategies to improve performance
Support offices with training, systems and operational best practice
Ensure compliance with franchise agreements, policies and industry regulations
Build strong relationships with franchise owners and their teams
Network Growth & Recruitment
Drive franchise growth through new office recruitment
Present the Century 21 offering to prospective franchisees
Support agent attraction and retention within the network
Assist with onboarding, renewals and transitions of offices
Engagement & Communication
Maintain regular contact with offices to drive accountability and results
Facilitate training sessions, webinars and network initiatives
Organise and lead regional meetings and industry engagement activities
Gather feedback from the network to support continuous improvement
Contribute to the execution of Century 21's growth strategy
Promote brand initiatives, partnerships and marketing programs
Represent Century 21 as a brand ambassador within the industry
About You
Strong background in real estate, franchising or business development
Proven ability to drive performance and commercial outcomes
Confident presenter with strong influencing and relationship skills
Highly organised with the ability to manage multiple priorities
Passionate about growth, coaching and building high-performing networks
Must reside in South Australia
What's on Offer
Opportunity to work with a globally recognised real estate brand
High-impact role with autonomy and career growth
Competitive salary package with performance incentives
Dynamic, fast-paced and collaborative environment
Travel across South Australia as part of the role
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