Job Description We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional technical support to our customers and empowering internal teams. You will work closely with various stakeholders including team leaders, management, business consultants, field technicians, and customers to ensure smooth operations, high service standards, and best-in-class support experience. In this role, you will be responsible for: