About Us
Pure Peninsula Honey is a proudly Australian-owned, family-run business producing high-quality honey and related products. With a passion for sustainable beekeeping, natural products, and exceptional customer service, we supply to major supermarkets, specialty retailers, markets, and our own farm gate shop.
The Role
We are seeking a friendly and reliable Retail Team Member to join our team at our farm gate shop. You'll be the face of our brand welcoming customers, sharing your knowledge of our honey and products, and providing an outstanding customer experience. We can offer approximately 4 shifts per week, generally 9am–5pm.
Key Responsibilities
* Assist customers in-store with product selection and purchases
* Operate the point-of-sale system and handle cash/eftpos transactions
* Maintain store presentation, stock displays, and cleanliness
* Restock shelves and assist with inventory management
* Provide tastings and product information to educate customers
About You
* Previous retail, sales, or customer service experience preferred
* Strong communication and people skills
* Reliable, punctual, and a team player
* Enthusiastic and willing to learn about honey and beekeeping
* Flexible to work weekdays and weekends on a rotating basis
What We Offer
* A supportive, family-run environment
* Training on our honey and products
* Opportunities to work in a unique retail and agricultural business
If you enjoy meeting people, love natural products, and want to be part of a friendly local business, we'd love to hear from you. Please apply with your resume and a cover letter that answers the following questions:
1. What does excellent customer service look like to you?
2. Tell us about a time you went above and beyond for a customer.
3. Tell us about a time you handled a difficult customer, What did you do and how did it turn out?