Electro Mechanical Field Service Role
Our organization is looking for an experienced and skilled Electro Mechanical Field Service Technician to join our team.
This role involves diagnosing and repairing mechanical, electrical and electro-mechanical faults in gaming machines and related products. You will also be responsible for installing and maintaining equipment, providing on-site customer service, and ensuring accurate documentation of all service activities.
We are seeking a highly motivated individual with a strong understanding of electro-mechanical systems and excellent communication skills. If you have experience working with EGMs, MTGMs or similar technical equipment, we would like to hear from you.
Key Responsibilities:
* Diagnose and repair mechanical, electrical and electro-mechanical faults in gaming machines and related products.
* Install and maintain equipment, including performing installations, conversions, upgrades and repairs.
* Provide on-site customer service, responding to technical issues and resolving problems.
* Maintain accurate documentation of all service activities.
* Travel within NSW and occasionally interstate or internationally.
Required Skills and Qualifications:
* 5+ years' experience working with EGMs, MTGMs or similar technical equipment.
* Strong electro-mechanical troubleshooting and fault-finding skills.
* Basic understanding of computer systems, hardware and networking.
* Excellent communication and customer service skills.
* Ability to work independently with strong organization and time-management abilities.
Benefits:
This role offers a challenging and rewarding career opportunity with opportunities for professional growth and development.
Seniority Level:
Associate
Employment Type:
Full-time
Job Function:
Engineering, Information Technology and Customer Service
Industries:
Gambling Facilities and Casinos, Hospitals and Health Care, and Computers and Electronics Manufacturing