We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.Position Summary :The Associate Network Engineer will be responsible for identifying problem areas in the network and resolving them independently.
While assistance from senior Data Center Team members is available, it is highly desirable that the candidate possesses excellent analytical and troubleshooting skills.
Any delay in resolution could adversely affect SLAs with clients and compromise client data security.This position is REMOTE primarily, but the role requires occasional onsite presence at our Norfolk Headquarters.Professional Experience / Qualifications :5+ years of professional network engineering experienceCertifications: CCNA, SNPA (Cisco ASA Firewall Associate), CCSP / CCNP R&S / CCNP Security preferredExpertise in technologies such as Cisco Nexus Switches, Cisco Routers, Firewalls (ASA & Palo Alto), ISE, VPN, TCP/IP, LAN, WAN, QoS, VoIPExperience with Palo Alto Firewalls, F5 Load Balancers, Gigamon, Cisco ISE, NAC, EIGRP, OSPF, BGPProficiency with Wireshark or similar network troubleshooting toolsExperience with network administration and monitoring tools like Solarwinds, Netflow, Envision, CirrusStrong analytical skills and professional office experienceHigh integrity, strong work ethic, attention to detailAbility to work effectively as part of a team, demonstrating loyalty and commitmentBachelor's degree or higher preferred; technical degree or equivalent experience acceptableJob Responsibilities :Planning and supporting network infrastructure through configuration changes to devices such as switches, routers, firewalls, VPN concentrators, and load balancersPerforming troubleshooting analysis of network infrastructure for all PRA offices, collaborating with internal departments, UK IT staff, and vendorsProviding technical guidance to team members for trouble tickets and infrastructure configurationDocumenting network issues and resolutions for future referenceIdentifying areas for improvement and recommending enhancements to network infrastructureMentoring junior network staff in supporting and troubleshooting network devicesProviding inventory reports on network devicesRecommending improvements to increase system capabilities and reduce costsCreating and maintaining work instructions and SOPsEscalating issues to vendors when necessaryParticipating in an on-call support rotation approximately every 4-5 weeksAt PRA Group, we are committed to helping our employees reach their potential through competitive salaries, training programs, tuition reimbursement, comprehensive healthcare, parental leave, holiday pay, PTO, employee assistance programs, and career development opportunities.All qualified applicants will receive consideration regardless of age, race, color, sex, gender, religion, national origin, disability, citizenship, or other protected status.
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