Job description
* Classification: Social, Community, Home Care and Disability Services Industry Award 2010 – Social and Community Services Employee, Level 5
* Hours: Permanent 38 hours per week
* Total Remuneration: $100,783.28 - $105,349.92 per year (pro-rata where applicable), 12% superannuation, with available salary sacrifice option.
* Location: Brisbane
ABOUT QUEENSLANDERS WITH DISABILITY NETWORK LTD (QDN)
QDN is a member based representative body of over 3,000 people with a disability and their supporters. Our vision is that people with disability are active and valued citizens of Queensland. Our mission is to empower people with disability to be fully included as citizens in the social and economic life of the community.
QDN’s work is centred around a strong state-wide network of people with disability across Queensland, to inform, connect, lead and influence change to deliver an inclusive Queensland community.
QDN EXISTS TO
* promote and maintain active, vibrant local networks that inform our work and build local capacity
* enhance the leadership and influencing capability of people with a disability
* let people know about the lives of people with disability and how to best engage with us
* influence governments and others to bring about full and equal participation, citizenship and protection of rights for all
* grow an independently sustainable, effective, accountable, and rights-based organisation that reflects our vision, mission, values, and principles.
QDN undertakes systemic advocacy and policy work, runs an industry consulting practice (QDeNgage), and delivers funded projects, all aligned with QDN’s vision, mission, values, and principles.
KEY RELATIONSHIPS AND REPORTING STRUCTURES
The Executive Assistant reports to the CEO. This position will have interdependencies and collaboration with the management team, colleagues, QDN members, and internal and external stakeholders is critical to the successful delivery of projects, services, and activities.
POSITION SCOPE AND PURPOSE
The Executive Assistant will be responsible for providing support to the CEO.
The role requires a high level of attention to detail, an ability to predict needs and respond with actions. The ideal individual will have the ability to exercise good judgment in a variety of situations working in non-government organisations and peak bodies, with strong written and verbal communication, administrative, and organisational skills, and the ability to maintain a realistic balance among competing priorities.
The appointee will work within the frameworks of relevant legislation including the Queensland Human Rights Act 2019, and QDN’s Quality System, demonstrate commitment to continuous improvement, and contribute to internal and external auditing processes as required under ISO 9001.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Fulfil this role in accordance with QDN’s policies and procedures, and include (but not limited to):
Executive Assistance:
* Provide high-level executive support to the CEO and General Manager for calendar management, and travel arrangements
* Liaise with internal and external stakeholders on behalf of the CEO and prioritise inquiries and requests
* Manage CEO’s confidential correspondence, emails, and documents
* Maintain meetings schedule and ensure the provision of information and briefing is received in a timely manner prior to meetings. This can include secretariat services, including minute taking and related administrative support
* Coordinate meetings, forums, workshops, special events and special projects as required by CEO that require a strategic mindset and a proactive approach ensuring all deadlines are met
* Assist in the preparation of reports, presentations, and other documentation as required
* Work autonomously on tasks and work to manage a wide variety of activities and confidential matters with discretion
* Assist Board Directors as required including assist Finance & Corporate Services Manager with board and committee papers as required.
* Coordination of contract execution, submission, and filing for CEO
* Successfully engage and manage relationships with key stakeholders and allies, including QDN members, people with disability, government, and community organisations to deliver a high level of customer service and project outcomes where required.
* other duties as required by the CEO.
SKILLS
Essential
* Effective time management skills when dealing with competing priorities in limited timeframes
* Work both within a team environment and autonomously as required
* Ability to establish and maintain strong relationships, both externally with members, funders, other key stakeholders, and internally with colleagues
* Competent in the use of Microsoft Office suite and CRM for effective data and document management
* Superior organisational and time-management skills, with the ability to manage multiple tasks efficiently
* Exceptional written and verbal communication abilities, with a strong attention to detail and ability in using high-level communication and interpersonal skills to achieve outcomes and influence stakeholders.
* High level of professionalism, integrity, and discretion in handling sensitive matters
* Demonstrated ability to develop, implement and review executive support and administrative systems and procedures
* Strong administration skills- excellent written and verbal communication, literacy and numeracy skills.
Desirable
* Previous experience working with membership, volunteers or support groups in a peak body or not for profit organisation will be advantageous
* Understanding of the issues and the ability to communicate sensitively with people living with a disability, including those from diverse communities and backgrounds.
QUALIFICATIONS
Qualifications and/or relevant experience in the areas of office administration and executive support are required.
REMUNERATION AND CONDITIONS
The position is based in Brisbane.
QDN operates under the Social, Community, Home Care and Disability Services Industry Award 2010 and is paid at Level 5 for up to 38 hours per week.
PRE-EMPLOYMENT SCREENING
The ability to gain a cleared National Police History Check and possess a current Queensland Driver’s Licence.
The appointee must ensure that they hold and keep current the required registration to perform in the role (e.g. yellow card, driver’s licence) and advise QDN of any change in circumstances that may impact on the continuation of registration or licence.
PERFORMANCE APPRAISAL PROCESS
A probation period of six months applies. Your manager will provide performance feedback at three months, as part of the process of probationary review. Performance appraisal will apply as per QDN Quality Management System.