Job Summary:
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* We are seeking a Customer Service and Sales Consultant who is passionate about delivering exceptional customer experiences. This role involves providing an outstanding in-store customer journey, identifying customers' needs, and empowering them to transform their telecommunications experience.
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Key Responsibilities:
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1. To ensure customers connect faster, better, and smarter by showcasing the latest cutting-edge tech and gadgets.
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2. To provide customised solutions for customers and drive sales targets and KPIs.
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3. To work collaboratively with customers to identify their needs and preferences.
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Requirements:
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* Ability to build strong relationships with customers.
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* An appetite for learning and growth within the role.
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* A positive and resilient approach to customer service in a busy environment.
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* Experience in a customer-facing role.
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Benefits:
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* 30% off Telstra services.
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* Exclusive discounts and offers across 240 brands and partners.
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* Inclusive parental leave policies.
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* Access to 17,000 learning programs.
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* Monthly performance rewards and recognition programs.
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Our Culture:
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We strive to create a welcoming and inclusive community where everyone feels valued and respected. We actively seek individuals from diverse backgrounds and prioritise creating a workplace culture that promotes safety and well-being.