NDIS Plan Manager / Accounts Payable – Empowering Participants to Manage Their Funding
Location: Southport/Hybrid role
Hours: 30 hours Fortnight
About Multicultural Families Organisation (MFO)
MFO is a registered NDIS provider dedicated to delivering high-quality, person‐centred support to culturally diverse people with disability. We work closely with participants, families and support networks to promote independence, wellbeing and meaningful community participation.
The Role
We are seeking a dedicated and detail‐oriented NDIS Plan Manager to support NDIS participants in managing their plan funding effectively. This role plays a key part in ensuring participants have greater choice, control, and financial transparency while accessing the supports they need.
As an NDIS Plan Manager, you will work closely with participants, providers, and support coordinators to ensure invoices are processed efficiently and budgets are monitored accurately.
Key Responsibilities
* Process provider invoices and ensure timely payments
* Monitor participant budgets and provide clear financial statements
* Support participants to understand their NDIS funding
* Liaise with service providers and support coordinators
* Maintain accurate financial records and compliance with NDIS guidelines
* Manage timesheets for support workers
* Provide excellent customer service and participant support
About You
We are looking for someone who is:
* Experienced in NDIS plan management
* Highly organised and detail‐oriented
* Skilled in financial administration and invoice processing with Xero
* A strong communicator with a participant‐focused approach
* Familiar with the NDIS Price Guide and compliance requirements
Qualifications Memberships
It is ESSENTIAL that the candidate have at least one of the following qualification memberships:
* ATMA – Membership with the Association of Taxation and Management Accountants
* AAT – Association of Accounting Technicians
* CBK – Association of Certified Bookkeepers
* ACCA – Association of Chartered Certified Accountants
* CPA – Certified Practising Accountant Australia
* ICB – Institute of Certified Bookkeepers
* IPA – Institute of Public Accountants
* CAANZ – Chartered Accountants Australia & New Zealand
What We Offer
* Meaningful work supporting people with disability
* Supportive team environment
* Competitive salary and Salary Packaging
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