Unlock your potential as a Home Lending Specialist with BOQ Group. In this exciting role, you will have the opportunity to build lasting relationships with customers and provide them with expert advice on their home lending needs.
Job Description:
Role Summary
As a Lending Specialist, you will be responsible for supporting the branch in achieving its lending growth objectives by helping new and existing customers through one of life's biggest milestones – buying a new home.
Working closely with our experienced Lending Managers, you will support the holistic client relationship through each milestone to help customers achieve their financial goals, in the most seamless and simplistic way possible.
With the customer at the heart of everything you do, you will enjoy building relationships with strategic community groups and partnerships to strengthen local community brand and awareness.
You will also utilize your business development skills to engage with and generate new lending opportunities for the branch.
Key Responsibilities
* Support the branch in achieving its lending growth objectives by providing exceptional customer service and advice on home lending products.
* Build strong relationships with customers and stakeholders to understand their needs and provide tailored solutions.
* Work collaboratively with the Lending Manager to develop and implement business strategies that drive growth and profitability.
* Identify and capitalize on new lending opportunities to grow the business and expand our customer base.
Required Skills and Qualifications:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
You will also require strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
A minimum of 2 years' experience in a similar role is required, preferably in a banking or finance environment.
Benefits:
* A competitive salary package, including bonuses and benefits.
* The opportunity to work with a dynamic and growing organization that values innovation and excellence.
* A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
* A collaborative and supportive team environment, where you can learn and grow alongside your colleagues.
About Us:
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
What We Offer:
* A diverse and inclusive team environment where you can bring your whole self to work.
* Access to employee network groups, including First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
* A comprehensive employee assistance program, providing confidential support for personal and professional challenges.
* A range of flexible working arrangements, including remote work options and flexible hours.