We are seeking a seasoned professional to spearhead our training initiatives. This pivotal role involves designing, updating and delivering comprehensive training programs for our dealer network. The successful candidate will ensure that dealership staff possess a thorough understanding of our processes across Service, Warranty and Parts.
About the Role
* Develop and maintain training materials for After Sales departments, ensuring compliance with industry standards.
* Design and deliver training both face-to-face and via digital platforms (including e-learning).
* Conduct training needs analysis and assessments for dealership roles such as Service Advisors, Service Managers, Warranty Administrators, and Parts Managers.
* Collaborate with internal stakeholders to ensure content accuracy and alignment with business objectives.
Key Responsibilities
* Review and update existing training materials in line with industry standards.
* Create new e-learning content for our Learning Management System.
* Deliver classroom training regionally across the dealer network.
* Ensure all training content meets compliance and brand guidelines.
* Support additional training initiatives as directed by the National Training Manager.
Requirements
* Certificate IV in Training and Assessment.
* Minimum 2 years' experience in training and development.
* Automotive industry experience (wholesale or retail) desirable.
* Strong communication skills and ability to engage with all levels of business.
* Intermediate Microsoft Office skills; experience with Articulate 360 desirable.
* Current driver's licence and willingness to travel.
* First Aid certificate desirable.
* ABN holders are encouraged to apply.
Benefits
* Competitive salary package.
* Opportunity to work with a globally recognised automotive brand.
* Professional development and ongoing training support.
* Collaborative and supportive team environment.
* Travel opportunities across the dealer network.
* Be part of a company that values innovation, growth, and excellence.
What's Next?
* A dynamic and challenging opportunity awaits an experienced trainer who can contribute to the success of our organisation.