Role Summary
Being your career in Automotive Parts as an Apprentice Parts Advisor based in Wingfield
Job Responsibilities
Life at Scania
Our purpose is to Drive the Shift towards a sustainable transport system.
At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.
You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.
Welcome to Scania, a company that is enjoying record growth.
What you will do
This role is responsible for successfully gaining the knowledge and skills to ensure excellent customer relationships are created and maintained to both external and internal customers. It is also being reliable and willing to learn to ensure customer needs and expectations are met throughout their Scania experience, from customer enquiry, invoice and follow up service.
Your duties include:
* Assist Parts Advisors to pick and deliver correct parts to customers and Workshop – pack parts and arrange delivery when required.
* Contribute in completing relevant documentation accurately, including invoices, payment and other official papers.
* Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met.
* Work together with the Workshop to assist with parts availability and ensure packaging, service exchange and warranty parts procedures are adhered to.
* Take part in monitoring stock, spare parts and inventory, organising stock take as required.
* Receive and inspect goods, checking transport documents and incoming goods against the order and resolve and discrepancies.
Who you are
Your excellent communication and interpersonal skills will help you to drive learn along with the following:
* Computer skills with experience in Microsoft Windows environment
* Excellent communication skills and interpersonal skills
* Effective time management skills and the ability to meet strict deadlines
* Ability to actively seek solutions to problems
* Able to work on own initiative and under pressure
What we can offer you
* A dynamic and inclusive work culture - be part of a great team environment
* A company that is enjoying record growth and eligibility for an annual company bonus scheme
* Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
* Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
* Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
* Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
To apply
* If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. "Apply now" and submit your CV.
* To apply for this role, you need to have full working or rights of New Zealand or Australia
* Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
* As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.