Operations Manager (Key Account Manager)
Job Overview:
We are seeking a highly skilled Operations Manager to lead multiple Villages for a key client in Central Queensland. This site-based role requires overseeing diverse teams across catering, cleaning, and village services while building strong client relationships and driving operational excellence.
Key Responsibilities:
* Oversee end-to-end operations across multiple Villages encompassing catering, cleaning, mine site cleaning, and accommodation services.
* Cultivate and maintain strong client and stakeholder relationships to drive service excellence and sustainable growth.
* Ensure operational efficiency and full compliance with policies procedures HSE standards.
* Achieve operational targets budgets with P&L accountability collaboration with ISS's Operational Performance Team driving continuous improvement contract success champion positive inclusive high-performing team culture focused learning professional development leadership talent management succession planning initiatives represent ISS professionalism integrity internal external engagements required Minimum years experience senior operational leadership resources mining village integrated hospitality sectors demonstrated managing client relationships matrix environment proven ability performance clear operational financial strategic inspirational leader engage develop teams remote operations
Benefits